Terms of service

Terms of Service

This website is operated by Unwined Candle Co. Throughout the site, the terms “we”, “us” and “our” refer to Unwined Candle Co. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including browsers and customers. If you do not agree to these Terms, you may not access the website or use our services.


Online Store Terms

By using this site, you confirm that you are at least the age of majority in your place of residence. You agree not to use our products or website for any unlawful purpose or to violate any applicable laws.


Products & Availability

All products are handmade and available exclusively online. Due to the nature of handcrafted and repurposed items, variations in appearance may occur. Quantities may be limited, and product descriptions, pricing, and availability are subject to change without notice.

We make every effort to display product images and colours accurately; however, we cannot guarantee that your device’s display will perfectly reflect the product received.


Orders & Pricing

All prices are listed in Australian dollars (AUD) and are subject to change without notice. We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent or in breach of these Terms.

If an order is cancelled or amended, we will attempt to notify you using the contact details provided at checkout.


Shipping & Returns

Shipping rates, delivery timeframes, and return eligibility are outlined in our Shipping Policy and Returns Policy, which form part of these Terms. Please review these policies carefully before making a purchase.


Accuracy of Information

While we strive to ensure all information on our website is accurate and current, we do not guarantee that all content is error-free, complete, or up to date. We reserve the right to correct any errors or omissions at any time without prior notice.


Intellectual Property

All content on this website — including images, text, logos, graphics, and designs — is the property of Unwined Candle Co. and may not be reproduced, copied, or used without our prior written permission.


Limitation of Liability

To the fullest extent permitted by law, Unwined Candle Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

All products and services are provided “as is” and “as available”, without warranties of any kind unless expressly stated.


Indemnification

You agree to indemnify and hold harmless Unwined Candle Co. from any claim, demand, or loss arising out of your breach of these Terms or your violation of any law or third-party rights.


Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Queensland, Australia.


Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect once published on this page. Your continued use of the website constitutes acceptance of any updates.

 

 


Giveaways & Promotions

From time to time, Unwined Candle Co. may run giveaways or promotions via our website and/or social media platforms.  Unless otherwise stated, all giveaways and promotions are open to Australian residents only.

Giveaways are in no way sponsored, endorsed or administered by, or associated with, Instagram, Facebook or any other social media platform.

Unwined Candle Co. reserves the right to verify entries, disqualify entrants who do not meet eligibility requirements, and substitute a winner if the original winner is deemed ineligible or does not respond within a reasonable timeframe.

Contact Information

For questions about these Terms of Service, please contact us at:

hello@unwinedcandleco.com

Postal address:
PO Box 8110, Mount Pleasant QLD 4740